Communications

Bridgeport Police Department's Communication Division is staffed by one Communications Specialist 24/7. Our Communications Division handles all incoming 911 and non-emergency calls as well as assisting citizens in the Police Department lobby.

Responsibilities
Our Communications Specialist dispatches all calls for service to police, fire, EMS, animal control, and after hour calls for city services. They are also responsible for activating emergency alert sirens when needed and entering and confirming on warrants or other items entered in the national crime database.

911 Emergency Tips
  • Know your location.
  • Stay calm and state your emergency
  • Speak loudly and clearly and answer the call taker's questions. Stay on the phone if it's safe to do so, and don't hang up until you are advised to.
When to Call 911
911 is used for emergencies only. An emergency is any situation that requires immediate assistance from the police, the fire department, or an ambulance. If you are ever in doubt on whether or not the situation is an emergency, you should call 911. It's better to be safe and let the 911 call taker determine if you need emergency assistance.

When Not to Call 911
  • For information
  • For directory assistance
  • For your pet
  • As a prank
  • Non-emergency calls such as noise complaints, miscellaneous animal complaints, etc.