How do I apply for Critical CARE Electric Distribution?

All City of Bridgeport customers count on the city to provide reliable electric service, but none more than those who rely on life-sustaining electrically powered medical equipment. If this is you or someone who permanently resides at your home, you may be eligible for our Residential Critical Care and Chronic Condition Program.

Please click on the link below for more information and to apply for the program. If you have any questions, please contact our Utility Department at 940-683-3400


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1. What is required to turn on water/electric temporarily so that I can clean an empty house or do some maintenance?
2. How do I apply for Critical CARE Electric Distribution?
3. I want service, but I have a delinquent bill from an old account. How can I get service?
4. Can I turn my water/electric back on myself?
5. My utilities have been cut-off. How do I re-establish service?
6. Why was I not notified in person before my water/electric was cut-off?
7. Why was I asked to bring my lease agreement or home purchase contract with me to setup a water/electric account?
8. Why is my water bill so high this month?
9. Why are my sewer charges higher than my water charges?
10. I paid my bill; why did I receive a disconnect notice?
11. I will not be able to pay my utility bill before the cut-off date. What should I do?